Rates & Policies for Clarens Retreat
Best Price Guaranteed
All booking made via our website are automatically discounted.
This offer does not extend to our listings on other third-party websites.
Clarens Retreat reserved the right to honour bookings which are affected by incorrectly charged or mis-quoted rates, originating from our booking agents, online booking platform or online travel agents.
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Please Go Here to view our rates directly on Nightsbridge
Please Go Here to view our rates directly on Nightsbridge
LONG STAY RATES
For stays of 7 days or more, a discount of 12% will be applied to the Seasonal Rates.Note: Long-stays cannot be booked online.
Please contact us on info@clarensretreat.co.za
DEPOSIT POLICY
- For Arrivals 0 to 14 Days: Full pre-payment is required when making the booking or automatic cancellation at 6 p.m.
- For arrivals 15 to 30 Days: Full pre-payment is required within 3 days of making the booking or automatic cancellation at 6 p.m. on day 3.
- For arrivals 31+ days: 50% is payable within the 10 days of making the booking and the balance is payable 7 days before arrival.
- MASTER and VISA cards are accepted.
CANCELLATION POLICY
- Bookings cancelled between 0 and 14 days of arrival will attract a 100% cancellation fee.
- Bookings cancelled between 15 and 30 days of arrival will attract a 50% cancellation fee.
- Bookings cancelled more than 30 days from the arrival date will be fully refunded.
- Refunds will be made only into the account from which the deposit was paid.
- Where bookings originated through third-party booking agents, only the amount received from the agent will be refunded. Commission refunds will be at the discretion of the agent in accordance to their own cancellation policies.
Clarens Retreat reserved the right to honour bookings which are affected by incorrectly charged or mis-quoted rates, originating from our booking agents, online booking platform or online travel agents.